Sign Up & Installation Instructions for BlackBerry Add-On
To utilise the BlackBerry Add-On, you need:
- A BlackBerry device
- A GPRS plan with your mobile carrier
- BlackBerry service enabled with your mobile carrier
- A WebCentral Managed Exchange premium email mailbox
If you do not already have a Managed Exchange mailbox, but would like to utilise our BlackBerry Add-On service, please click here to find out how to sign up for Managed Exchange.
To sign up for the BlackBerry Add-On (once you have enabled your Managed Exchange mailbox), please log a job in Mission Control requesting for the BlackBerry Add-On to be activated.
Please specify the names of the mailbox(es) that you would like this additional service activated on (monthly charges apply for each individual Managed Exchange mailbox on which the BlackBerry Add-On is activated), and agree to our Terms & Conditions. You will then be provided with the simple steps to configure and activate your BlackBerry device/s.
Need Assistance Troubleshooting?
If you are having trouble activating your BlackBerry device, we have compiled a list of common issues PDF : 50kb that customers have encountered that may assist you in resolving any problems that may arise during the BlackBerry activation process.